Frequently Asked Questions

Quick answers to some of your most common questions about our services.
why choose extreme Mobility?
At Extreme Mobility, we pride ourselves on our remarkable experience, unmatched expertise, and genuine compassion. Our ultimate dedication is to support you every step of the way in obtaining your much-needed mobility or accessibility equipment. No matter how complex the process may seem, our team is here to guide you from referral to delivery, making the entire journey hassle-free and stress-free. Trust Extreme Mobility to be your reliable ally in achieving the utmost freedom and independence in your daily life. With our exceptional services and unwavering commitment, we will help you move towards a brighter and more mobile future.
What Health Plans does Extreme Mobility accept?
Our facility proudly accepts a wide range of payment options, including Medicare and Medicaid, to better accommodate our clients' diverse funding needs and health plan preferences. If you aren't sure if your insurance is accepted, please contact us via our Contact page and we can guide you further.
Will all of my equipment be covered?
In order to obtain coverage for equipment, your insurance provider will need to determine if you meet the criteria of "medical necessity." This means that your condition requires the use of medical equipment to prevent, diagnose, or treat an illness, injury, condition, disease, or its symptoms. Every insurance policy is different, so coverage forequipment may vary. However, when submitted with the appropriate medical documentation, most equipment is covered by insurance. We are also dedicated to helping you contact and communicate with your insurancce provider to get the equipment that you need.
What is the process for getting my equipment? How long can i expect it to take?
Ensuring that all parties involved are aware of their respective roles is an essential aspect of fulfilling your mobility prescription. This team includes not only your medical team, but also your insurance company. At Extreme Mobilty, we are committed to working closely and cooperatively with each entity to ensure that you receive the prescribed equipment in a timely manner. Please be aware that, due to insurance regulations and the requirements for documentation and prior authorization, this process may take some time andd may vary from case to case. However, we are committed to keeping you informed of the process every step of the way and getting your equipment as quickly as possible.
DOES EXTREME MOBILITY OFFER ANYTHING BESIDES WHEELCHAIRS?
Yes! Our company takes pride in providing exceptional products and services that cater to all your needs. Our mission is to improve the quality of your life by offering a diverse range of products that enhance mobility, accessibility, and medical equipment. With years of experience and a passion for innovation, we have carefully curated a collection of only the best and most advanced providers in the market. Our Products page features a comprehensive listing with detailed descriptions, making it effortless for you to find exactly what you are looking for.
Who provides servicing and repairs that my wheelchair or equipment may need?
Our very own technicians do! We employ a team of highly qualified and knowledgeable technicians who guarantee exceptional and efficient service for all of the products we offer. Depending on the service/repair needed, we offer both in-home and in-office services, with a guarantee to get your equipmentt up and running as quickly as possible.
Address
2551 Regency Road, Suite 105 Lexington, KY 40503
Phone Number
Business Hours
Monday - Thursday8:30 AM - 5:00 PM
Friday 8:30 AM - 4:00 PM
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